An overview of the shipping costs for all countries we can deliver your order to is provided below:


Order value of up to 50,00€ Order value of more than 50,00€
5,90€ Free shipping

Austria, Belgium, Denmark, Netherlands, Luxembourg, Liechtenstein

Order value of up to 150,00€ Order value of more than 150,00€
8,90 € Free shipping

Bulgaria, Croatia, Czech Republic, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Sweden, Switzerland, Slovakia, Slovenia, United Kingdom

Any order value
16,90 €

Spain, Finland, Norway

Any order value
25,90 €

Canada, United States of America

Any order value
58,00 €

Australia, China, Japan, Qatar, New Zealand, Russian Federation, Singapore

Any order value
70,00 €

We usually only deliver to the countries listed above. If you need items to be shipped to another country, please e-mail us at, specifying the item, quantity required and delivery address along with the country and corresponding postcode. We will let you know as soon as possible whether we can ship the order to the required country and will, if applicable, provide you with information about the shipping costs, as we will need to consult our shipping partner about the shipping options and costs beforehand.

Delivery is free of charge in Germany for orders worth more than €50. The same applies for shipments to Austria, Benelux, Denmark and Liechtenstein worth more than €150.

Shipping service providers

All orders to delivery addresses within Germany are shipped via DHL. Important information about deliveries and returns is provided below.

If you are not at home at the first attempt of delivery, the delivery company will leave your parcel with a neighbour, where possible, or bring it to a branch nearby. When arranging redelivery, you can also request delivery to a different address, ask for the parcel to be left in a safe place (e.g. in the garage) or collect it from a local DHL parcel shop.

Delivery times

We dispatch our goods on weekdays, if possible on the day the order is placed. If this is not feasible, the goods will be dispatched on the following business day at the latest.

We ship within Germany with a delivery time of 2-3 days. For shipments outside Germany and within Europe, delivery takes around 10-14 days.

Consignment tracking

As soon as we have handed over your order to the shipping service provider, you will receive an e-mail from us which also includes the tracking number to track your parcel. You can always view the current status of your order in your user account under "Orders".

Letter Lover!
Our mail order company takes inventory

Orders placed between January 25 and February 03 will only be processed again from February 04 onwards.